Privacy Policy - Miami Club Casino

Miami Club Casino
Privacy Policy
Effective Date: July 16, 2025
Version: 2.0

At Miami Club Casino, we are committed to protecting your personal data and providing transparency about how your information is handled. This Privacy Policy outlines the types of data we collect, the reasons we collect it, and the safeguards we use to protect it. By using our services, you confirm your understanding and acceptance of this Policy. If you disagree with any part of this Policy, please discontinue use of our platform.

1. Overview and Applicability
This Privacy Policy governs the use of personal data collected when you interact with Miami Club Casino via our websites, mobile apps, promotional platforms, and customer service channels. It does not apply to third-party websites or services outside our control.

2. Information We Gather
We collect information both directly and automatically, depending on your interactions with our services.
2.1 Details You Provide
• Full name, email address, phone number, and residential address
• Birth date (for age verification)
• Financial details (credit/debit card numbers, e-wallets, etc.)
• Verification documents (e.g., identification, proof of address)
• Support requests and survey responses
2.2 Data Gathered Automatically
• IP address, browser and device details
• Pages visited, session times, interaction logs
• Cookies and tracking technologies (see Section 5 below)

3. Purpose of Data Use
Your information may be used for the following reasons:
• Creating and managing your account
• Processing deposits, withdrawals, and promotional credits
• Verifying your identity and age
• Responding to customer service inquiries
• Sending marketing communications (with your consent)
• Monitoring website traffic and behavior to improve service
• Detecting and preventing fraud, abuse, or legal violations
• Fulfilling regulatory obligations (e.g., anti-money laundering requirements)

4. Legal Basis for Data Processing
We rely on the following lawful grounds to process your data:
• Contractual necessity – to provide the services you've requested
• Legal obligation – to comply with applicable regulations
• Legitimate interest – to improve security, performance, and user experience
• Consent – for marketing messages and optional cookies (you may withdraw this at any time)

5. Cookies and Tracking Technologies
We use cookies and related tools to:
• Keep you logged in during sessions
• Remember your preferences and settings
• Understand usage patterns and site performance
• Tailor advertising and promotions
You can manage your cookie preferences through your browser settings. Blocking cookies may affect your experience on our platform.

6. Sharing of Data
Miami Club Casino does not sell your data. However, we may share information under the following circumstances:
• With service providers – including payment processors, ID verification partners, and hosting vendors
• To meet legal obligations – such as court orders or regulatory requests
• With your permission – for promotional activities or winner announcements
• During business transitions – such as mergers or acquisitions
All third-party partners are required to use your information only for authorized purposes and to maintain its confidentiality.

7. Confidentiality of Winnings
Details relating to your winnings, payouts, and financial activity are kept strictly private. Unless legally mandated or you have agreed to participate in a public promotion, we do not disclose this information.

8. Data Retention
We retain your information only for as long as needed to:
• Fulfill the services we provide
• Satisfy legal or regulatory obligations
• Resolve disputes or maintain audit records
Once data is no longer necessary, we securely delete or anonymize it.

9. Your Rights
Depending on your location, you may have the right to:
• Access a copy of your personal data
• Correct inaccurate or outdated information
• Request deletion of data under certain conditions
• Restrict or object to data processing
• Withdraw consent at any time
• Receive your data in a portable format (where applicable)
To exercise these rights, please contact us at: support@miamiclubcasino.im

10. Security Measures
We use encryption, secure data centers, access controls, and routine audits to protect your personal data from unauthorized access or loss. However, no system is completely immune to risk. If a data breach occurs, we will notify you and the appropriate authorities as required.

11. Children’s Privacy
Miami Club Casino is only intended for users who are of legal gambling age in their jurisdiction (commonly 18+). We do not knowingly collect data from minors. If we identify such data, we will delete it promptly.

12. Updates to This Policy
We may amend this Privacy Policy as needed to reflect legal, operational, or platform changes. Updated versions will be posted on our website, and in the case of major changes, you may receive notice directly. Continued use of our services indicates acceptance of the updated terms.

13. Contact Us
For any questions or concerns related to this Privacy Policy or the handling of your data, please contact our support team:
Email: support@miamiclubcasino.im

Thank you for choosing Miami Club Casino. We are committed to respecting your privacy and providing a secure gaming experience.